Occupant Satisfaction: A measure of Green Building Performance
Ashima Grover1*, Tejwant Brar1, Anshul Gujarathi2
1: Sushant University, Gurugram, India,
2: Eco Solutions, Pune, India
DOI: 10.62744/CATE.45273.1110-034-042
Email: ashima.archi@gmail.com
Abstract: Green building certification is standard practice for ensuring positive performing buildings during their construction and operational phase. Throughout the lifecycle of the building, the major consumption of resources occurs in the operational phase, when occupants interact with the building systems and spaces for their comfort and productivity. Building performance is largely a measure of the number of natural resources it consumes for its work and the quality of spaces it provides for its occupants. Occupant perception and satisfaction within an environment is an implicit parameter that has a huge impact on building performance. This parameter of performance is hardly attempted for comprehension or quantification by building operators, managers, and owners by conducting post-occupancy evaluation (POE) studies. This lacuna in building industry practice leads to a gap in anticipated building operational performance. Therefore, this paper is an attempt to highlight the significance of occupant satisfaction in achieving green building performance targets.
Keywords: Building Operational Energy Performance, Occupant Satisfaction, Post Occupancy Evaluation (POE)